Systems Support

 

Maximize the value of your DCM System investment.

When you implement DCM Systems by eFotoXpress Inc., we commit to helping you optimize your information infrastructure. We'll give you the training and resources to succeed—whether it's through a personal visit by our designated expert or via online or telephone call.

It's all part of the package!

Telephone Support: 

 

 

Administrator training   Radiologist training

 

 

Our highly-skilled technical team will train your system administrators to:
1. Set-up and manage end-user accounts
2. Handle patient records
3. Access remotely
4. Monitor system status
5. Process work-flow
6. Support the general system

  End-user training will be provided with:
1. Complete understanding of the product and the whole system
2. Easy accommodation to all levels of computer users
3. Customizing a user’s account
Other User Training      
We continue to train more users as hospital requires.      
         
In large institutions, we recomment to have an assigned individual whom we can fully train; once trained, the lead trainer will be the one to train the remaining staff. We are available by phone, email. or text to answer any concerns the lead trainer may have.

 

As a complimentary service we also provide remote training to PACS administrator or other users. User forum is also available to provide an oppurtunity to discuss best practices, frequently ask questions and any other workflow challenges.

 

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USA Only:         +1-510-979-9100  x104
                           +1-650-641-0300
                            info@dcmsyst.com

 

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Philippines:       +632-671-0601
                             +632-571-1880
                             +632-383-9634
                             info@dcmsyst.com

 

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Singapore:        +65-9898-4242
                              info@dcmsyst.com

 

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Dubai:                +9715 5874-1572
                            info@dcmsyst.com

 

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Hongkong:        +852-2385-6044
                            info@dcmsyst.com

 

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Shanghai:         +8621-6460-6783
                            info@dcmsyst.com

 

 

 

 

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